170 in-home sales calls, recorded in the living room. Here’s what we found in them.We scored 170 in-home sales calls.
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Default rubrics for your trade, or bring your own process. Up and running in 15 minutes.
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How it works
Record. Grade. Coach. AdaptClose turns every in-home sales call into a scored playbook review, automatically.
Rep opens AdaptClose on their phone before walking into the appointment. One tap to start recording.
AI scores every step of the call against your rubric the moment the session ends. No manual review.
Manager sees every rep, every session, every score, and knows exactly who to coach and what to fix.
Step 1
Open AdaptClose before you knock. Tap record. Run your pitch exactly as you normally would. Nothing changes about how you sell.
Works on any iOS or Android phone
Records offline, syncs when back on Wi-Fi
No upload, no post-call work required
Step 2
The moment the session ends, AdaptClose grades your call against the team rubric. You get a letter grade, a score for each step, and a specific note on what to improve. No waiting for the weekly review.
~8 min
average time to grade
0 hrs
post-call work for you
Step 1, once
Name each step of your sales process, set its weight, and describe what good looks like. Takes 15 minutes. Every session from every rep is graded against it automatically from that point on.
Use our defaults or paste in your own steps, scripts, and price anchors
Run multiple rubrics for different product lines or markets
Edit any time, and future sessions grade against the updated version
Step 2, automatic
The moment a rep ends a recording, AdaptClose scores it against your rubric. You get a full breakdown (letter grade, step-by-step scores, an AI coaching note) before the rep is back in the office.
~8 min
average time to grade
0 hrs
manager time per session
Step 3
The team dashboard shows every rep ranked by grade, close rate, and process score. Reps who are slipping get flagged. You walk into Monday huddle with clips, not impressions.
Filter by outcome, grade, or step to find patterns across the team
Share 30-second win clips in the Monday huddle, no re-watching full recordings
Reps who need coaching get flagged automatically, no asking, no follow-up
A closer look
For reps
AdaptClose turns the call transcript into a polished homeowner recap, a coaching brief for the manager, and a coaching note for the rep. Review, edit if you want, send all three with one tap before driving to the next appointment.
For managers
Drop in your own playbook in plain English (opener, discovery, anchor, presentation, close) and AdaptClose grades every call against it. Or start from our home-services defaults and edit from there.
For managers
See who’s recording, who’s closing, and which step of your process is the weak link this week. Click into any session to land on the moment the deal turned.
For reps
The roof, the panel, the water damage they quoted off of. Reps add up to ten photos or a quick 15-second clip from their phone, attached straight to the sales recording. The call and what the rep saw finally live in one place, no group texts or shared drives.
For reps & managers
Adapt AI answers questions across your whole recording library and shows the calls it pulled from. Ask which reps fumble financing or what your closers say on price, and get the answer with the receipts, plus a chart you can drop into Monday’s huddle.
For managers
Open any in-progress appointment from the web and hear it live, right as your rep is at the kitchen table. Drop into the deals that matter without sitting in the truck, and roll straight into the graded recording the second it ends.
After the appointment
Reps take notes during the appointment in the AdaptClose app. The moment they stop recording, AdaptClose drafts three emails: a polished recap for the homeowner, a coaching brief for the manager, and a coaching pass for the rep. One tap to send. Nothing to copy-paste.
Rilla and Siro will surface the analytics. Only AdaptClose ships the customer-ready follow-up.
Common questions
Yes, and it’s your responsibility to comply with local recording laws. AdaptClose includes a disclosure prompt before every session. Two-party consent states require you to inform the homeowner before recording begins, and we make it easy to do that correctly.
Accuracy depends on rubric quality. The more specific you are about what each step looks like (exact language, cues, sequences), the more precisely the AI grades. Most teams hit consistent grades within the first week of tuning.
AdaptClose records locally on the device and uploads automatically once the phone reconnects. No session is lost due to connectivity issues.
Most sessions are graded within 10 minutes of ending. Longer sessions (60+ minutes) can take a little more. The rep gets a push notification the moment their grade is ready.
Yes. You can have unlimited rubrics and assign specific reps to each one. Common use case: one rubric for new construction, one for replacement windows, one for storm damage roofing.
Try AdaptClose free for 14 days, no card needed, first grade in under 10 minutes. Or book a 20-minute demo and we’ll run it on your product line.
14-day free trial · $180/rep/mo after · cancel anytime